Privacy policy

Overview

Archie's and Son Jewelry and Repairs ("we," "us," or "our") manages this online store, its website, and all related content, features, tools, products, and services — collectively referred to as our "Services" — with the aim of delivering a seamless and enjoyable shopping experience to our customers. Our website operates on the Shopify platform, which enables us to provide these Services efficiently and effectively. This Privacy Policy outlines how we collect, use, and disclose your personal information whenever you browse our website, interact with our products, make a purchase, or communicate with us in any capacity.

In any situation where a conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

We encourage you to read this Privacy Policy carefully. By visiting, browsing, or using any of our Services, you acknowledge that you have reviewed this document and consent to the practices described herein regarding the collection, use, and sharing of your information.

Categories of Personal Information We May Collect or Process

"Personal information" refers to any data that directly identifies you, or that can reasonably be linked to you or another individual. It does not encompass anonymous or de-identified data. The types of personal information we may gather vary depending on your interactions with our Services, your location, and relevant legal frameworks, and may include:

Contact Information: Your full first and last name, residential address, billing address, shipping address, phone number, and email address

Payment Information: Credit card numbers, debit card details, bank account information, payment card details, transaction records, type of payment method used, and payment receipts

Account Details: Your chosen username, password, security question answers, personal preferences, and account configuration settings

Shopping & Transaction Data: Products you view, add to your bag, bookmark, purchase, return, exchange, or cancel — along with your complete order history

Correspondence: Any information you choose to share when reaching out to us, such as customer service messages, feedback, or general inquiries

Technical Device Data: Information about the device you use, including its type, web browser, network details, IP address, and other device-specific identifiers

Activity & Usage Data: Information about how and when you navigate through, interact with, or use our Services

Sources From Which We Collect Your Information

We obtain personal information through the following channels:

You, Directly: When you set up an account, browse or use our Services, contact our team, or voluntarily provide information in any form

Automatically via Our Services: Data gathered from your device as you browse our website, view products, or engage with cookies and similar tracking tools

Through Third-Party Service Providers: When we partner with external companies that provide technology solutions that collect or process data on our behalf

From Business Collaborators and Affiliates: Data shared in connection with joint marketing campaigns, advertising initiatives, or other commercial partnerships

Purposes for Which We Use Your Personal Information

Depending on the nature of your interactions with us and the specific Services you access, we may use your personal information for the following purposes:

Operating and Improving Our Services

Your personal information enables us to run, maintain, and enhance our Services. Specifically, we use it to fulfill our commitments to you — including processing payments, completing orders, remembering your saved items and preferences, sending order-related communications, handling purchases, returns, and exchanges, creating and managing your user account, arranging delivery, facilitating product reviews, and personalizing your shopping journey (for instance, by recommending items based on your browsing and purchase history).

Marketing and Promotional Communications

We may use your personal information to send you marketing materials and promotional content. This can take the form of promotional emails, SMS messages, postal mailings, or advertisements displayed on our website and across other digital platforms — including remarketing ads featuring products you have recently viewed, added to your cart, or purchased.

Security and Fraud Prevention

Your personal information plays a critical role in verifying your identity, maintaining a safe payment environment, and identifying, investigating, or addressing potentially fraudulent, illegal, harmful, or malicious activity. It also supports efforts to protect public safety and uphold the integrity of our Services. If you create an account, you are responsible for safeguarding your login credentials. We recommend that you never share your username, password, or any other access information with third parties.

Customer Communication and Support

We use your personal information to provide attentive customer service, respond to your inquiries and concerns, resolve issues effectively, and foster a positive and ongoing relationship with you.

Legal and Regulatory Obligations

We may process your personal information to comply with applicable laws and regulations, respond to lawful requests issued by government agencies or law enforcement, participate in legal proceedings including civil discovery and active or pending litigation, and to enforce, investigate, or prevent potential breaches of our terms, conditions, or policies.

We may share your personal information with outside parties in specific situations that are consistent with the purposes described in this Privacy Policy. These situations include:

Sharing data with Shopify, vendors, and third-party service providers who carry out essential functions on our behalf — such as information technology management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and logistics
Sharing information with business and marketing partners to facilitate advertising campaigns and targeted marketing efforts
When you instruct, request, or consent to the sharing of specific data with third parties — for example, when we relay your details to a shipping provider or when you engage with social media plugins or login features embedded in our website
Sharing with entities within our corporate family or broader organizational structure
In connection with major business transactions such as mergers, acquisitions, or insolvency proceedings, and when required to comply with legal obligations, enforce our terms and policies, or protect the rights, safety, and property of our Services, our company, and our customers

We use cookies and similar technologies to record and store information about your activity on our Services. Cookies are small text files that a website places on your device during a visit. The categories of cookies we deploy include:

Essential Cookies

These cookies are indispensable for the proper operation of our website and cannot be turned off. They are generally activated only in response to specific actions you take, such as adjusting your privacy settings, signing into your account, or filling out forms. Although you can configure your browser to block or notify you about these cookies, doing so may cause certain parts of the website to stop functioning properly.

Performance and Analytics Cookies

These cookies enable us to track visitor numbers and study how people navigate our site. They help us identify which pages receive the most and least attention and how users move from one page to another. The information these cookies collect is aggregated and does not identify any individual visitor.

Functional Cookies

These cookies allow our website to provide additional capabilities and tailored content. They may be set by us or by third-party providers whose tools we have integrated into our web pages.

Targeting and Advertising Cookies

Our advertising partners may place these cookies on our website. These companies use the data to create a profile of your interests and to serve relevant advertisements on other sites they operate. These cookies do not directly store personal information but instead rely on a unique identifier assigned to your browser and connected device.

Most web browsers allow you to manage cookies through their settings menus. For general guidance on cookies — including how to view, control, and delete them — visit AllAboutCookies.org or YourOnlineChoices.eu.

You can also use the following tools to manage advertising cookies:

Google Ad Settings
Facebook Ad Preferences

Please note that if you choose to block cookies, some portions of our Services may become inaccessible or cease to function as intended.

California Consumer Privacy Act (CCPA) — Collection Notice

This section is specifically intended for California residents and adds to the general information provided in the rest of this Privacy Policy.

Types of Personal Information Collected in the Past 12 Months

Over the past year, we have collected the following categories of personal information:

Category	Examples
Identifiers	Full name, email address, telephone number, IP address
California Customer Records	Full name, mailing address, telephone number, credit card number
Commercial Information	Purchase history, products browsed or considered
Internet / Electronic Network Activity	Browsing history, website interaction data
Geolocation Data	Approximate physical location
Visual / Electronic Information	Photos submitted by customers (e.g., product review images)

We use and disclose personal information collected from California residents for the business purposes outlined throughout this Privacy Policy. We do not "sell" personal information as that term is traditionally understood. Nevertheless, similar to many online businesses, we employ services that may be considered "sharing" under the CCPA — including the use of third-party advertising cookies. You may opt out of these practices as described in the "Your Rights and Choices" section below.

Your Rights Under the CCPA

As a California resident, you are entitled to the following rights under the California Consumer Privacy Act:

Right to Know: You may ask us to disclose what personal information we collect, use, disclose, or share about you
Right to Delete: You may request that we erase the personal information we have collected from you, subject to certain legal exceptions
Right to Correct: You may ask us to update inaccurate personal information we maintain about you
Right to Opt Out of Sharing: You may direct us to stop sharing your personal information with third parties for cross-context behavioral advertising
Right to Non-Discrimination: We will never treat you differently or deny you services for exercising any of your privacy rights

How to Exercise Your CCPA Rights

To submit a request related to your California privacy rights, please reach out to us through any of the methods listed at the bottom of this Privacy Policy.

Response Timeframe

We will respond to all verified consumer requests within 45 days. If we require additional time to fulfill your request, we will notify you of the extension.

Financial Incentives

We do not offer financial incentives, discounted pricing, or differentiated services in exchange for collecting, retaining, or deleting any consumer's personal information.

Our Partnership with Shopify

Our website and Services are hosted on the Shopify platform. Shopify collects and processes certain personal information in connection with your access to and use of our Services. This processing is carried out to deliver and improve our Services for your benefit. Information you submit through our website may be transmitted to Shopify and to third parties located in countries outside your country of residence for the sole purpose of delivering and enhancing the Services. For more information about how Shopify handles your personal information and the rights you may have, please refer to the Shopify Privacy Policy. Depending on where you are located, you may be able to exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and External Links

Our website may contain links to external websites or digital platforms operated by independent third parties. If you choose to visit any of these linked sites, we encourage you to familiarize yourself with their privacy policies, security protocols, and terms of use. We are not responsible for the privacy practices, data security measures, or content accuracy of any third-party website. The presence of a link on our website does not signify endorsement of the linked content, its owner, or its operator, unless explicitly stated otherwise on our Services.

Children's Privacy

Our Services are intended for use by adults and are not directed at children. We do not knowingly collect personal information from individuals who are below the legal age of majority in their jurisdiction. If you are a parent or guardian and believe that your child has submitted personal information to us, please contact us using the information provided below, and we will promptly take steps to remove that data. As of the most recent update to this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of any individual under 16 years of age.

Data Security and Retention Periods

We employ industry-standard security measures designed to protect your personal information. However, please understand that no method of electronic storage or data transmission is completely secure, and we cannot guarantee absolute protection. Information sent to us over the internet may be vulnerable during transit. We encourage you to use secure and encrypted communication channels when sharing sensitive or confidential data with us.

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining your account, delivering our Services, complying with legal obligations, resolving disputes, and enforcing our agreements and policies.

Your Rights and Choices

Depending on where you reside, you may be entitled to some or all of the following rights concerning your personal information. However, these rights are not absolute, may only apply in particular circumstances, and in certain cases we may be permitted by law to decline your request.

Right to Access / Know: You may have the right to request a copy of the personal information we hold about you
Right to Deletion: You may have the right to request that we delete your personal information from our records
Right to Correction: You may have the right to ask us to fix inaccurate or incomplete personal information
Right to Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used format and, where technically feasible, to request that we transfer it to another organization
Right to Opt Out of Targeted Advertising: You may have the right to opt out of the use of your personal information for targeted advertising purposes. You can exercise this right by clicking here
Communication Preferences: We may occasionally send you promotional emails. You may unsubscribe at any time by clicking the opt-out link provided in every marketing email. Please note that even if you opt out of promotional communications, we may still send you transactional or account-related messages

If you access our website while the Global Privacy Control (GPC) signal is active in your browser, we will automatically honor it as a valid opt-out preference for that device and browser. To learn more about GPC, visit globalprivacycontrol.org. Beyond GPC, we do not currently recognize or respond to other "Do Not Track" signals sent by browsers.

You may exercise any of the rights listed above by contacting us using the information at the bottom of this page. For additional details on how Shopify processes personal information, visit privacy.shopify.com/en.

We will never discriminate against you for exercising your privacy rights. We may need to verify your identity before processing certain requests. In accordance with applicable law, you may also designate an authorized representative to submit requests on your behalf.

Filing a Complaint

If you have any concerns about how your personal information is being handled, please contact us using the details below. Depending on your jurisdiction, you may also have the right to appeal our decision or to file a formal complaint with your local data protection authority.

Cross-Border Data Transfers

Please be aware that your personal information may be transferred to, stored in, and processed in countries outside of your country of residence. When we transfer personal information from the European Economic Area (EEA) or the United Kingdom (UK), we rely on recognized legal mechanisms for such transfers — including the European Commission's Standard Contractual Clauses or equivalent instruments recognized by UK authorities — unless the receiving country has been officially designated as providing an adequate level of data protection.

Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time, including in response to changes in our data handling practices, operational needs, or legal and regulatory requirements. Any updated version will be published on this website, and the "Last Updated" date shown at the top of the page will be revised accordingly. Where required by applicable law, we will provide additional notice of material changes.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please don't hesitate to get in touch with us.

Channel	Details
Store Name	Archie's and Son Jewelry and Repairs
Phone	708-263-0399
Email	info@archiesandsonjewelryandrepairs.com
Address	16715 Oak Park Ave, Tinley Park, IL 60477, USA
Business Hours	Monday – Friday: 11:00 AM – 6:00 PM · Weekends: 12:00 PM – 4:00 PM

We strive to respond to all inquiries within 1–2 business days. Thank you for your patience and for entrusting Archie's and Son Jewelry and Repairs with your personal information.