Terms of service

Introduction

Archie's and Son Jewelry and Repairs ("we," "us," or "our") owns and operates this online store, its website, and all associated information, content, features, tools, products, and services, collectively referred to as our "Services." Our website is powered by the Shopify platform, which enables us to provide these Services to you in a reliable and efficient manner.

The following terms and conditions, together with any policies referenced throughout this document (collectively referred to as these "Terms of Service" or "Terms"), establish the framework for your rights and responsibilities when accessing or using our Services.

Please read these Terms of Service carefully before using our Services. They contain significant information about your legal rights, including limitations of liability and warranty disclaimers.

By visiting, browsing, or utilizing any portion of our Services, you agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not accept these Terms of Service or our Privacy Policy, you should stop using and accessing our Services immediately.


Section 1 — Account Access and Eligibility

By agreeing to these Terms of Service, you affirm that you have reached the legal age of majority in your state or province of residence and that you have given us permission to allow any minor dependents under your care to use the Services on devices that you own, control, or manage.

To access certain features of our Services — including browsing or making purchases through our online store — you may be asked to provide specific information, such as your email address, billing details, payment credentials, and shipping address. You represent and warrant that all information you supply to us is truthful, up-to-date, and complete, and that you have the legal authority to provide it.

You are fully responsible for maintaining the confidentiality of your account login credentials and for all activities that take place under your account. You may not transfer, sell, assign, or grant access to your account to any third party without obtaining our express written permission in advance.


Section 2 — Product Information and Descriptions

We make every reasonable effort to display our products and services as accurately as possible within our online store. However, please be aware that the actual color, texture, or appearance of products may differ slightly from what appears on your screen, depending on your monitor, display settings, and technical specifications.

We do not warrant that the visual appearance or quality of any products or services you purchase will precisely match the images or descriptions shown on our website.

All product descriptions, pricing, and availability are subject to change at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and may impose restrictions on the quantity of products available to any individual, geographic area, or jurisdiction on a case-by-case basis.


Section 3 — Orders, Processing, and Delivery

Order Deadline: To qualify for same-day processing, all orders must be placed before 3:00 PM Central Time on a business day. Orders submitted after this cutoff will be processed on the next available business day.

Order Acceptance: Submitting an order constitutes an offer to purchase. Archie's and Son Jewelry and Repairs reserves the right to accept or decline any order for any reason at our sole discretion. An order is not considered accepted until we send you an explicit order confirmation. Payment must be fully received and processed before your order is confirmed.

Processing Time: Orders placed before 3:00 PM Central Time on a business day will be processed and shipped on the same day. Orders placed after 3:00 PM CT, on weekends, or on U.S. federal holidays will begin processing on the following business day.

Estimated Delivery: Once shipped, your order is expected to arrive within 4–7 business days.

Shipping Coverage: We currently ship only to addresses located within the United States, including Alaska, Hawaii, and U.S. territories.

Shipping Fees: All orders shipped within the United States qualify for free shipping. No additional shipping charges, handling fees, or surcharges will be applied.

Delivery Delays: Archie's and Son Jewelry and Repairs is not responsible for shipping or delivery delays. All delivery timeframes provided are estimates only and should not be interpreted as guaranteed delivery dates. We are not liable for delays caused by carriers, customs authorities (where applicable), weather events, or circumstances beyond our control. Once products have been handed to the shipping carrier, ownership and the risk of loss transfer to you.

Cancellation Policy: Please review your order carefully before confirming your purchase. You may cancel your order at no charge within 24 hours of placing it by emailing us at info@archiesandsonjewelryandrepairs.com. After this 24-hour period, or once your order has entered the fulfillment process, modifications and cancellations are no longer possible. In such cases, please refer to our Return Policy below for your available options.

Your purchases are subject to return or exchange in accordance with our Return Policy.

You represent and warrant that your purchases are intended solely for personal or household use and are not intended for commercial resale or export.


Section 4 — Pricing, Taxes, and Payment

Product prices, discounts, and promotional offers are subject to change without advance notice. The price applied to any product will be the price in effect at the time you place your order, as confirmed in your order confirmation email. Any applicable sales tax will be calculated based on your shipping address and displayed at checkout. Tax obligations differ by state, and some orders may not be subject to sales tax.

Shipping Costs: All domestic shipping within the United States is provided at no charge. No shipping, handling, customs, or import fees apply to orders shipped domestically.

Prices shown on our website may differ from those offered at physical retail locations or through other third-party platforms. We may occasionally run promotions through our Services that affect pricing, and such promotions are governed by their own terms and conditions. If a conflict arises between promotion-specific terms and these Terms, the promotion terms will control.

You agree to provide current, accurate, and complete purchase, payment, and account information for every transaction. You also agree to promptly update your account details — including your email address, credit card numbers, and expiration dates — so that we can complete your transactions and communicate with you as needed.

You represent and warrant that (i) the credit card information you provide is accurate, truthful, and complete; (ii) you are authorized to use that credit card for the transaction; (iii) your card issuer will honor the charges; and (iv) you will pay all amounts at the posted prices, including any applicable tax and shipping costs.


Section 5 — Return and Refund Policy

Return Period: Returns are accepted within 30 days from the date your order is delivered.

Return Shipping: Return shipping is completely free for all eligible items. We provide a prepaid return shipping label for your convenience. To initiate a return, please contact our team for instructions.

Return Conditions: Items must be unused, unworn, and in their original condition, with all tags and labels still securely attached. Items that exhibit signs of damage, wear, alteration, or are returned without their original packaging may not qualify for a refund.

Refund Processing: After we receive your return and verify its condition, refunds will be processed within 10 business days. Refunds will be credited to the original payment method used at checkout.

Items That Cannot Be Returned:

Jewelry:

  • Earrings, including dangle earrings and studs (excluded for hygiene reasons)
  • Items that have been damaged, altered, resized, or repaired
  • Individual components from a jewelry set (returns are only accepted when the complete set is returned as a whole)

Defective or Damaged Items: If you receive a product that is defective or was damaged during shipping, please contact us as soon as possible. We will arrange a free return and offer either a replacement or a full refund.

Return Address: All returns should be shipped to the address provided during the return initiation process.

For return-related questions or to begin a return, please email us at info@archiesandsonjewelryandrepairs.com.


Section 6 — Intellectual Property Rights

Our Services, including but not limited to all trademarks, trade names, text, displays, images, graphics, product reviews, video, audio content, and the overall design, selection, and arrangement of all such materials, are the exclusive property of Archie's and Son Jewelry and Repairs, its affiliates, or its licensors. These materials are protected by United States and international copyright, patent, trademark, and other intellectual property laws.

These Terms grant you a limited permission to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material found on our Services without first obtaining our written consent. Except as expressly authorized by these Terms, no license or rights are granted to you under any patent, trademark, copyright, or other intellectual property owned by Archie's and Son Jewelry and Repairs, Shopify, or any third party. Any unauthorized use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by Archie's and Son Jewelry and Repairs.

The names, logos, product and service names, designs, and slogans associated with Archie's and Son Jewelry and Repairs are trademarks of Archie's and Son Jewelry and Repairs or its affiliates or licensors. You may not use these marks without prior written authorization. Shopify's name, logo, and associated branding elements are trademarks of Shopify. All other trademarks appearing on our Services belong to their respective owners.


Section 7 — Optional Third-Party Tools

We may provide you with access to tools and features supplied by third-party service providers as part of our Services. We do not monitor, control, or exercise oversight over these third-party tools.

You acknowledge and agree that we make such tools available on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We accept no liability whatsoever arising from or connected to your use of any optional third-party tools.

Your use of any optional tools offered through our website is entirely at your own risk and discretion. You should review and accept the terms under which the relevant third-party provider makes these tools available.

We may introduce new features through our Services in the future, including the release of additional tools and resources. Any such additions will be considered part of the Services and will be subject to these Terms of Service.


Our Services may include references and hyperlinks to websites or online platforms operated by independent third parties. If you choose to visit any of these external sites, we recommend that you review their privacy policies, security practices, and terms of use. We do not assume responsibility for the privacy practices, data security measures, or content accuracy of any third-party websites. The inclusion of links on our website does not imply endorsement of the linked content, its owners, or its operators, unless explicitly stated on our Services.


Section 9 — Shopify Platform

Archie's and Son Jewelry and Repairs operates on the Shopify platform, which powers the delivery of our Services to you. However, all transactions conducted through our Store are executed directly between you and Archie's and Son Jewelry and Repairs. By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Archie's and Son Jewelry and Repairs, including any injury, damage, or loss resulting from products or services purchased through our store. You hereby release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchases and transactions with Archie's and Son Jewelry and Repairs.


Section 10 — Privacy Policy

All personal information collected through our Services is subject to our Privacy Policy. Certain data may also be governed by Shopify's Privacy Policy. By using our Services, you confirm that you have reviewed and understood these privacy policies.

Since our Services are hosted by Shopify, Shopify collects and processes personal information related to your use of our Services in order to deliver and improve those Services for your benefit. Information you submit through our Services may be transmitted to and shared with Shopify and third parties located outside your country of residence, for the purpose of providing Services to you.


Section 11 — User Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as "Feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You further represent and warrant that: (i) you own or control all necessary rights to the Feedback you provide; (ii) you have disclosed any compensation, incentives, or consideration you received in connection with your Feedback; and (iii) your Feedback does not violate these Terms.

We reserve the right, though we are not obligated, to monitor, edit, or remove any Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property rights of any party or violates these Terms of Service.

You agree that your Feedback will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous, unlawful, abusive, or obscene material, nor any computer virus or other harmful code that could disrupt the operation of our Services or any related website. You may not use a false email address, impersonate another individual, or otherwise mislead us or third parties about the origin of any Feedback. You bear sole responsibility for the accuracy and content of any Feedback you submit. We assume no responsibility or liability for any Feedback posted by you or any other user.


Section 12 — Product Pricing Errors and Inaccuracies

From time to time, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotional offers, shipping fees, transit times, and product availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to modify, update, or cancel orders if any information is found to be inaccurate at any time without prior notice, including after an order has been submitted.


Section 13 — Permitted and Prohibited Uses

You may access and use our Services only for lawful purposes. You may not access or use our Services, either directly or indirectly, for any of the following purposes:

(a) For any illegal or malicious purpose; (b) To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) To infringe upon or violate our intellectual property rights or those of others; (d) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) To transmit false or misleading information; (f) To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) To transmit or distribute any advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar form of solicitation; (h) To impersonate or attempt to impersonate any other person or entity; or (i) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Archie's and Son Jewelry and Repairs, Shopify, or users of the Services, or expose them to legal liability.

In addition, you agree not to:

(a) Upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of our Services; (b) Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services without our express written permission; (c) Collect or harvest the personal information of other users; (d) Spam, phish, pharm, or pretext the Services; (e) Use any robot, spider, scraping tool, data extraction tool, automatic device or process, AI tools, or any other automated or manual means to access the Services; or (f) Interfere with, bypass, or circumvent any security features, authorization mechanisms, robot exclusion headers, or other measures we employ to protect or restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without advance notice, if we determine that you have violated any provision of these Terms.


Section 14 — Automated Agents

This section applies if you use, permit, enable, or authorize the deployment of an Agent to access, use, or interact with any of our Services. An "Agent" refers to any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the direction of, any person or entity, and that can operate on behalf of or through a person's device without direct human supervision.

Unless an Agent clearly identifies itself at all times and operates in strict compliance with the requirements set forth below, no Agent may access, use, or interact with our Services. Additionally, no Agent may access, use, or interact with our Services if we have requested that the Agent refrain from doing so.

We may restrict, including through technical means, whether and how any Agent accesses, uses, and interacts with our Services.

Agents are required to:

(i) In all HTTP/HTTPS requests, clearly indicate that the request originates from an Agent and disclose the Agent's name by including the following in the request's user agent string: "Agent/[agent name]"; (ii) Not conceal or disguise the fact that any access, use, or interaction originates from an Agent, including by (a) imitating human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or other mechanisms designed to distinguish human users from automated systems; (iii) Respond truthfully to any question or prompt designed to determine whether the interaction originates from a human or a computer; and (iv) Not circumvent or otherwise evade any measure intended to block, limit, modify, or control Agent access to, use of, or interaction with our Services.


Section 15 — Termination

We may terminate this agreement or your access to the Services (or any portion thereof) at our sole discretion, at any time, without prior notice. You will remain responsible for all amounts owed up to and including the date of termination.

The following sections shall survive any termination of this agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.


Section 16 — Disclaimer of Warranties

The information presented on or through our Services is provided solely for general informational purposes. We make no warranty regarding the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability and responsibility for any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

Except as expressly stated by Archie's and Son Jewelry and Repairs — including the limited remedy for defective or damaged items described in Section 5 (Return Policy) — the Services and all products offered through the Services are provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions restrict or do not permit the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

For clarity, the defective or damaged item remedy in Section 5 constitutes a limited, express remedy only and does not create any implied warranty of merchantability, fitness for a particular purpose, or durability beyond what is expressly stated in Section 5.


Section 17 — Limitation of Liability

To the maximum extent permitted by applicable law, under no circumstances shall Archie's and Son Jewelry and Repairs, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products obtained through the Services, or for any other claim related in any way to your use of the Services or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.


Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless Archie's and Son Jewelry and Repairs, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or expenses, including reasonable attorneys' fees, incurred by any third party arising out of or related to:

(1) Your breach of these Terms of Service or the documents they incorporate by reference; (2) Your violation of any applicable law or the rights of a third party; or (3) Your access to and use of the Services.

We will notify you of any claim for which indemnification is sought, provided that a failure to provide timely notice will not relieve your obligations unless you are materially prejudiced. We may assume control of the defense and settlement of any such claim at your expense, including the selection of legal counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent, which shall not be unreasonably withheld. You agree to cooperate fully in the defense of any indemnified claims, including by providing relevant documents and information as requested.


Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. This determination shall not affect the validity and enforceability of the remaining provisions.


Section 20 — Waiver and Entire Agreement

The failure of Archie's and Son Jewelry and Repairs to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on this website or in connection with the Services, constitute the entire agreement and understanding between you and Archie's and Son Jewelry and Repairs governing your use of the Services. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Archie's and Son Jewelry and Repairs (including but not limited to any earlier versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them.


Section 21 — Assignment

You may not transfer, delegate, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms along with our rights and obligations without your consent or prior notice.


Section 22 — Governing Law and Jurisdiction

These Terms of Service, and any separate agreements through which we provide Services to you, shall be governed by and construed in accordance with the laws of the state in which Archie's and Son Jewelry and Repairs is headquartered, as well as applicable federal law. You and Archie's and Son Jewelry and Repairs consent to the exclusive jurisdiction and venue of the state and federal courts located in that jurisdiction.


Section 23 — Section Headings

The headings used in these Terms of Service are included for convenience only and shall not limit or otherwise affect the provisions of these Terms.


Section 24 — Amendments to These Terms

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by publishing updates and revisions on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes have been posted constitutes your acceptance of those changes.


Section 25 — Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to reach out to us using the information below:

Channel Details
Store Name Archie's and Son Jewelry and Repairs
Phone 708-263-0399
Email info@archiesandsonjewelryandrepairs.com
Address 16715 Oak Park Ave, Tinley Park, IL 60477, USA
Business Hours Monday – Friday: 11:00 AM – 6:00 PM · Weekends: 12:00 PM – 4:00 PM

We typically respond to all inquiries within 1–2 business days. Thank you for your patience and for choosing Archie's and Son Jewelry and Repairs!