Shipping policy
We Ship Every Piece with Precision — Straight to Your Doorstep
Thank you for making Archie's and Son Jewelry and Repairs your trusted destination for fine jewelry. We treat every order with the highest level of care and professionalism, ensuring your purchase is packaged securely and dispatched without delay. Below you will find a complete overview of how we process, ship, and deliver your jewelry to you.
Order Processing Timeline
| Order Type | Processing Details |
|---|---|
| Same-Day Processing | Orders submitted before 3:00 PM Central Time on a business day — processed and shipped the same day |
| Orders After Cutoff | Orders placed after 3:00 PM CT — processed and dispatched on the next business day |
| Weekend & Holiday Orders | Processed on the next available business day |
All orders placed before 3:00 PM Central Time on a regular business day will be prepared and shipped on that same day. Any orders received after 3:00 PM CT, on weekends, or on U.S. federal holidays will be queued for processing on the following business day.
Available Shipping Methods and Estimated Delivery Windows
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | FREE |
Please note: Delivery timelines are calculated from the date your order ships — not from the date you placed the order. Business days do not include weekends or U.S. federal holidays.
Our Carrier Partners
We partner with trusted, industry-leading shipping carriers to ensure your jewelry arrives at your doorstep safely and on time:
| Carrier | Service Type |
|---|---|
| UPS | Ground |
| USPS | United States Postal Service |
| FedEx | Ground |
The most appropriate carrier is selected automatically based on your delivery address and package specifications, ensuring both security and reliability throughout the shipping process.
Shipping Costs
| Shipping Method | Fee |
|---|---|
| Standard Shipping | $0.00 — Absolutely Free |
There are no hidden charges of any kind. No processing fees, no customs duties, and no import surcharges apply to any domestic U.S. order placed through Archie's and Son Jewelry and Repairs.
Where We Deliver
We currently ship exclusively within the United States, including:
- All 50 U.S. states
- Alaska and Hawaii
- U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and others)
At this time, we do not offer international shipping services.
Daily Order Cutoff Time
| Detail | Time |
|---|---|
| Cutoff | 3:00 PM Central Time |
| Orders submitted before cutoff | Processed and shipped on the same business day |
| Orders submitted after cutoff | Processed on the following business day |
Shipping Delays — Important Information
While we make every effort to ensure your order arrives on schedule, please keep the following in mind:
- All delivery timeframes provided are estimates and should not be considered guaranteed delivery dates
- Archie's and Son Jewelry and Repairs is not responsible for delays that occur after the package has been handed to the carrier for transit
- Severe weather, natural disasters, or other unforeseen events beyond our control may occasionally affect delivery schedules
- Once your package has been transferred to the shipping carrier, ownership title and the risk of loss pass to you
Tracking Your Order
As soon as your order ships, you will receive a shipping confirmation email that includes your unique tracking number. You can monitor the status of your delivery in two easy ways:
- Click the tracking link included in your shipping confirmation email
- Visit the carrier's official website and enter your tracking number directly
If you have not received a tracking number within 5 business days of your order confirmation email, please contact us right away so we can investigate and assist you promptly.
Ensuring an Accurate Shipping Address
- Please verify your shipping address carefully before completing your order to ensure all details are correct and complete
- Archie's and Son Jewelry and Repairs cannot be held responsible for packages that are lost, returned, or undeliverable due to incorrect or incomplete address information provided by the customer
- If you need to modify your shipping address after placing an order, please reach out to us as quickly as possible — we will do our best to update the address before the order is dispatched
Lost or Undelivered Packages
If your package has not arrived within 5 business days beyond the maximum estimated delivery window, please get in touch with us. We will coordinate directly with the shipping carrier to investigate the situation and work toward a resolution on your behalf.
Order Cancellation
| Timeframe | Policy |
|---|---|
| Within 24 hours of order placement | Cancellation is accepted, provided the order has not yet shipped |
| After 24 hours or once the order has shipped | Cancellation is no longer available — please refer to our Return and Refund Policy to initiate a return |
To request a cancellation, please email or call us with your order number as soon as possible.
Related Policies
For complete details about returning, exchanging, or receiving a refund for your purchase, please visit our Return and Refund Policy page.
Need Help? Contact Us
Have a question about your shipment or need assistance with an existing order? Our knowledgeable team is here to help.
| Channel | Details |
|---|---|
| Store Name | Archie's and Son Jewelry and Repairs |
| Phone | 708-263-0399 |
| info@archiesandsonjewelryandrepairs.com | |
| Address | 16715 Oak Park Ave, Tinley Park, IL 60477, USA |
| Business Hours | Monday – Friday: 11:00 AM – 6:00 PM · Weekends: 12:00 PM – 4:00 PM |
We aim to respond to all email inquiries within 1–2 business days. For time-sensitive shipping concerns, please don't hesitate to call us during business hours. Thank you for shopping with Archie's and Son Jewelry and Repairs!